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  1. #1
    Senior Member kristen's Avatar
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    Unhappy creative memories

    Anyone use Creative memories for the digital scrapbooking? A friend of a friend made a beautiful book, so I thought I'd give it a try. I bought the software and a few of the extras, and now i'm feeling frustrated that it's not very user friendly? Is it just me?

  2. #2
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    I love it. What problems are you having?

  3. #3
    Senior Member kristen's Avatar
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    when I open my selection at the start, for example: Predesigned 12X12 I keep getting an error. Then it opens and I can't seem to access the pages. I also can't access the predesigned templates that i purchased for the same error (and I have entered the activation codes) it's really starting to frustrate me.......I'm prob going to have to call tech support

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    Senior Member kristen's Avatar
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    “error: length of the data to decrypt is invalid“

  5. #5
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    When you start up the program are you able to “create a new project“?

    Unfortunately I think you will have to call tech support. I'm sorry. But once you get it working it is very easy.

  6. #6
    Senior Member kristen's Avatar
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    When I click “create new project“ it brings me to the error, then when I click ok after the error it brings me to the blank pages......but don't think i have access to the things I should........so yeah, tech support it is.
    I hope it gets sorted bc I was really looking forward to some cool and easy ways to get some of my DS pictures together.

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    If you are on Facebook go to Creative Memories Go Digital Fan Page and like it. They have all kinds of tutorials and freebies. I have learned how to do a lot of different things.

  8. #8
    Senior Member kristen's Avatar
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    thanks! I will try that!

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